Privacy Policy

Who We Are

We are the combined RETM / EMA / SBCAVM.
Our website: https://www.museumtramlijn.org.
For more information about our organization, please visit the About Us page.

Comments & Forms

When visitors leave a comment or submit a form, we collect the information entered as well as the originating IP address. This helps us prevent spam and allows us to respond to your message or request.

If you use an email address linked to a Gravatar account, an anonymized hash of your email may be used to display your Gravatar image. You can read Gravatar’s Privacy Policy here: https://automattic.com/privacy/. After your comment is approved, your Gravatar may appear publicly next to your comment.

Media

If you send us photos or images, be aware that they may contain GPS, location, or EXIF data. Visitors who view these images on our website may also access this information. You are responsible for removing such data before submitting images to us.

Cookies

If you leave a comment, you may choose to save your name, email address, and website in a cookie so you don’t need to re‑enter them next time. These cookies remain on your device for one year and can be deleted through your browser settings.

When you visit our login page, a temporary cookie is placed to check whether your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

When you log in or create an account, essential cookies are stored on your device containing your (encrypted) account details, display preferences, and—if you select “remember me”—a session cookie valid for two weeks. This session cookie contains no personal data. These cookies are removed when you log out or when the two‑week period expires.

Embedded Content

Embedded content from third‑party websites (e.g., YouTube videos, Facebook comments, Instagram posts, tweets) behaves exactly as if you visited those websites directly.

These third‑party sites may collect data, use cookies, or track your interaction with the embedded content. If your browser does not block this content, you are responsible for any interaction with it.

Who We Share Your Data With

We only share your data with parties directly involved in processing your booking, question, comment, or complaint. For example, if you book an event handled by a third party, your data will be shared as needed to complete the booking.

We may use Google Analytics for statistical purposes. Google’s privacy policy can be found here:
https://policies.google.com/privacy?hl=nl_NL

We have no control over how third parties collect or use data; you must contact them directly for information.

We do not sell, rent, or share (meta)data with third parties except as described in this policy or when required by law (e.g., police or judicial authorities).

How Long We Keep Your Data

Comments and their metadata are stored indefinitely. This allows us to recognize and approve future comments more quickly.

User accounts and their associated data are stored as long as the account remains active. Users can view, edit (except for the username), or delete their data at any time. Website administrators can also view and edit this information. Passwords are stored using one‑way encryption and cannot be viewed or retrieved—only reset.

Your Rights

If you have an account or have posted comments, you may request an export of all personal data we hold about you, including data you provided. You may also request deletion of your data, except for information we are legally required to retain or must keep for security reasons.

If you do not have an account, all stored data is anonymous and cannot be linked back to you, and therefore cannot be deleted upon request.

Where Your Data Is Sent

Comments and form submissions may be checked by external automated spam‑detection services. This is done anonymously wherever possible.